Welcome to **Jacuzzi Holding**! By accessing or purchasing from our website, you agree to the following terms and conditions:
1. **General Information**
Store Name: Jacuzzi Holding
Country of Operation: USA
Phone Number: +1 916-467-9409
Physical Address: 13925 City Center Dr Ste 200, Chino Hills, California 91709, United States
Incorporation Date: 2007
Charter Number: 201328910403
Email: info@jacuzziholding.com
Website: [jacuzziholding.com](https://jacuzziholding.com)
2. **Payment Methods**
We accept the following payment methods:
– Visa
– Mastercard
– American Express
– Discover
– JCB
– Diners Club
– Apple Pay
All transactions will be processed in **USD**. By completing a transaction on our site, you consent to the collection of your payment information for processing.
3. **Shipping Information**
We offer a flat shipping rate of **$200** for all deliveries within the United States.
– Order processing time: 2-3 days
– Shipping time: 3-7 days
We are not responsible for delays caused by shipping carriers, customs clearance, or other unforeseen circumstances.
4. **Refund and Returns Policy**
Our refund and returns policy lasts **30 days**. If 30 days have passed since your purchase, we cannot offer a full refund or exchange.
**Return Process**:
– If you are not fully satisfied with your purchase, you may return your spa within 30 days of receipt.
– Return shipping costs will be deducted from your refund.
– All returns are subject to a **$150 inspection and restocking fee**, as well as a **3% processing fee**.
– Once the returned spa is received and inspected, your refund will be processed within 7 business days, and it may take an additional 5-8 business days to reflect on your original payment method.
5. **Liability**
Jacuzzi Holding is not liable for any damage, loss, or delay caused by third-party shipping services or other events beyond our control. We are not responsible for any incidental or consequential damages related to the purchase or use of our products.
6. **Changes to the Disclaimer**
Jacuzzi Holding reserves the right to modify this disclaimer at any time without prior notice. Please check this page regularly to ensure that you are familiar with the latest version.
By purchasing from Jacuzzi Holding, you acknowledge that you have read, understood, and agree to these terms and conditions.
For any inquiries or further assistance, please contact us at **info@jacuzziholding.com**.