At Jacuzzi Holding, we aim to provide clear and transparent pricing, including compliance with all applicable sales tax laws in the United States. This policy outlines how sales tax is applied to purchases made through our store.

1. Sales Tax Collection

In accordance with state and federal regulations, Jacuzzi Holding is required to collect sales tax on orders shipped to most U.S. states. Sales tax will be charged in states where Jacuzzi Holding has a sales tax nexus (a legal obligation to collect taxes), including but not limited to all states where online Shopping Ads are served.

2. Taxable Items

Sales tax applies to both the total purchase price of your order and any applicable shipping and handling fees, as required by state laws. This includes:

  • Products purchased (such as spas and accessories).
  • Flat-rate shipping fee ($200 per order).

3. Sales Tax Calculation

The amount of sales tax charged is calculated based on the state and local tax rates at the location where your order is being shipped. The exact sales tax amount will be shown to you at checkout, after entering your shipping details.

4. Exemptions

If your purchase qualifies for a sales tax exemption (e.g., for resale or tax-exempt organizations), please contact Jacuzzi Holding at info@jacuzziholding.com or call +1 916-467-9409 before placing your order. You will need to provide the necessary tax-exemption documentation to process the order without sales tax.

5. Tax Rate Updates

Tax rates may change based on updates to state or local tax regulations. We will apply the correct tax rate at the time of purchase, as determined by your shipping address and applicable laws.

6. Returns and Refunds

If you return a product within the 30-day return window, any sales tax paid will be refunded according to our Refund Policy. Please note that transportation costs, a $150 inspection/restocking fee, and a 3% processing fee will be deducted from your refund.

7. Contact Information

For questions regarding sales tax or how it applies to your purchase, feel free to contact our customer service team:

  • Phone: +1 916-467-9409
  • Email: info@jacuzziholding.com
  • Website: https://jacuzziholding.com
  • Address: 13925 City Center Dr Ste 200, Chino Hills, California 91709, United States

Thank you for shopping with Jacuzzi Holding. We strive to provide a seamless experience and look forward to serving you.


Store Information

  • Shipping Rate: Flat rate $200
  • Accepted Payment Methods: Visa, Mastercard, American Express, Discover, JCB, Diners Club, Apple Pay
  • Order Processing Time: 2-3 days
  • Shipping Time: 3-7 days
  • Refund Policy: Returns accepted within 30 days with applicable fees