At Jacuzzi Holding, we are committed to providing a seamless and efficient shipping experience for our customers. Please read our shipping policy carefully to understand how we handle the shipment of your orders.

Order Handling Time

  • Processing Time: All orders are processed within 1-3 business days (Monday through Friday). Please note that orders are not processed or shipped on weekends or holidays.
  • Confirmation: Once your order is placed, you will receive an order confirmation email. After your order has been processed, you will receive a shipment confirmation email with tracking information.

Shipping Time

  • Transit Time: The estimated transit time for shipping is between 3-7 business days. Please note that transit times may vary depending on your location and the shipping method selected at checkout.
  • Shipping Costs: Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.

Shipping Methods

  • We offer a variety of shipping methods to ensure your products arrive safely and on time. The available options will be displayed at checkout.

Delivery Delays

  • Unexpected Delays: While we strive to meet our delivery estimates, there may be times when deliveries are delayed due to unforeseen circumstances such as severe weather, natural disasters, or carrier delays. We appreciate your understanding and patience in such cases.

Shipping Restrictions

  • International Shipping: Currently, we only ship to locations within the United States. International shipping is not available at this time.
  • P.O. Boxes: We do not ship to P.O. boxes. Please provide a physical address for delivery.

Order Tracking

  • Tracking Information: Once your order has been shipped, you will receive a shipment confirmation email with tracking information. You can use this information to track the status of your delivery.

Shipping Support

  • Customer Support: If you have any questions or concerns about your shipment, please contact our customer support team at +1 (714) 924-8238 or email us at info@jacuzziholding.com. We are here to help ensure your order arrives as expected.

We value your business and strive to provide a smooth and reliable shipping experience. Thank you for choosing Jacuzzi Holding for your wellness needs!